Access Tech Support

Case Studies

Real-world situations that can lead to unsafe conditions or costly downtime.

Case Study 1

Unreadable Operator Safety Decals

Unreadable Operator Safety Decals
Unreadable Operator Safety Decals

The Problem

Operator instruction and safety decals are critical, providing the operator with information around risks. On busy worksites, daily operations expose these decals to wear and damage, making them illegible.

The Risk

Illegible safety decals create hazards for operators and complicate incident investigations. Regulatory requirements mandate that all safety information be clearly readable.

Our Solution

Access Tech Support conducts thorough EWP inspections that identify illegible or damaged decals. We source and replace all required safety and operator instruction decals, ensuring full compliance.

Regular monitoring by owners and maintenance staff is essential. Include decal condition in your pre-operation checks.

Case Study 2

Battery Connections and Associated Risks

Battery Connections and Associated Risks
Battery Connections and Associated Risks
Battery Connections and Associated Risks

The Problem

Corrosion appears as flaky green, white, or brown discolouration coating battery terminals. This is a common issue on electric EWPs that can go unnoticed during routine operation.

The Risk

Corroded terminals cause increased electrical resistance and excessive heat generation, creating a serious fire hazard. Copper battery lugs erode and can fail catastrophically.

Our Solution

Access Tech Support provides battery maintenance and replacement services. We clean terminals, replace damaged lugs, and ensure all connections are secure and corrosion-free.

Operators should check battery fluid levels and terminal condition during pre-operation inspections.

Case Study 3

Trailer Brakes and Hidden Issues

Trailer Brakes and Hidden Issues
Trailer Brakes and Hidden Issues
Trailer Brakes and Hidden Issues

The Problem

Despite passing visual inspections, trailers may have concealed problems that require professional assessment. In one case, a scissor lift trailer inspection revealed U-bolts worn dangerously thin from contact with curbs and ground.

The Risk

Hidden wear on brake pads, leaking seals, low brake fluid, worn suspension components, overheated wheel bearings, uneven tyre wear, faulty tail lights, and worn ramp locks all compromise roadworthiness.

Our Solution

Our comprehensive 20-point trailer inspection covers all critical components — not just what's visible from the outside. We identify and repair issues before they become safety risks.

A visual once-over isn't enough. Professional inspection catches what daily checks miss.

Case Study 4

Diesel Bug and Other Nasties

Diesel Bug and Other Nasties
Diesel Bug and Other Nasties
Diesel Bug and Other Nasties

The Problem

Missed mechanical services result in fuel contamination and engine degradation. "Diesel bug" involves microbes contaminating fuel, blocking filters and starving engines of fuel.

The Risk

Blocked air filters and oil degradation cause irreversible engine damage. Mechanical servicing isn't included in standard 6-month inspections, so these issues accumulate silently.

Our Solution

Access Tech Support offers service assessments, automated maintenance notifications, filter options, and on-site servicing. We catch contamination early before it causes expensive damage.

Don't rely on COF inspections alone. Scheduled mechanical servicing is separate and equally important.